HKCU\SOFTWARE\Microsoft\Office\ 16.0\Common\Identity\ EnableADAL Make sure you empty Lync folders under:Ĭ:\Users\profile\AppData\Local\Microsoft\Office\15.0Ĭ:\Users\profile\AppData\Roaming\Microsoft\Office\15.0 3. Exit out of Skype for Business, and delete following files:Ĭ:\Users\profile\AppData\Local\Microsoft\Office\15.0\Lync\Tracing 2. The result of the case was as follows: 1. This basically makes Skype for Business 2016 (Lync’s new name) unusable so we opened a case with Microsoft to try to get a fix. For those of you who have upgraded to Microsoft Office 2016 and are using Microsoft Skype for Business 2016 with Microsoft Office 365, you may have noticed a seemingly endless authentication loop where after having successfully signed in with your Office 365 credentials, you keep getting prompted to indicate if this is a work or Microsoft Account.
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